Order Cancellation Policy

We understand that plans change. Here is how order cancellations work at WINKENLY:

1. Cancellation Before Dispatch

You can cancel your order directly from your Account Dashboard > Orders before it is marked as Shipped. Your payment will be refunded immediately.

2. Cancellation After Dispatch

Once an order has been handed over to courier partners, it cannot be cancelled online. However, you may simply refuse delivery at the doorstep, and a full refund will be initiated upon return transit receipt.