Privacy Policy for WINKENLY
At WINKENLY ("Smart Living, Everyday."), we prioritize your privacy and data security. This Privacy Policy details how we collect, safeguard, and use your personal information when you use our e-commerce platform.
1. Information We Collect
- Account & Contact Data: Your name, email address, phone number, and delivery addresses.
- Transaction Details: Order histories, invoices, and payment confirmation tokens (processed securely via PCI-DSS certified payment gateways).
- Device & Usage Insights: IP address, device fingerprints, browser telemetry, and cookie preferences.
2. How We Use Your Information
We use your information strictly to:
- Process and fulfill orders, shipments, and customer support inquiries.
- Prevent fraudulent transactions and safeguard account security.
- Send transactional updates (SMS, email, WhatsApp order confirmations).
3. Data Protection & Security
All sensitive communication is encrypted via TLS 1.3. We do not sell, rent, or monetize your personal data with third-party advertisers.
4. Your Rights
You can request account data export or erasure anytime by reaching our privacy officer at privacy@winkenly.com.